Frequently Asked Questions

​Currently, an English version and a German version is available.

When you initially subscribe to the #TRUSTMYCOACH Program, you have access to the workouts on a month-by-month basis according to your payments. You can cancel at any time.

Open the 'Welcome to the #TRUSTMYCOACH Family' email that you will receive once you have purchased the program.
A web link, your username and password will be sent to you in this email.
Please click on the #TRUSTMYCOACH website link and type in your unique username and password at the login page.
You will be directed to the #TRUSTMYCOACH home page where you will need to do the Fitness Test to begin your program.

Yes. If you feel that the difficulty level is too easy or hard, you can switch your fitness level at any time! Just retake the Fitness Test and see if you are eligible to change your #TRUSTMYCOACH level. However, you can only access one #TRUSTMYCOACH fitness level at the one time.

Check your Spam folder in your email. We will not spam you but occasionally emails do get placed in the Spam folder. If you cannot find the 'Welcome to the #TRUSTMYCOACH Family' email, please contact our team at team@trustmycoach.com

Yes. Every exercise and workout plan has a PDF copy that is free to download. If you will be training in an area with no internet access, we recommend downloading your PDF Workout Plan prior to your training.

The program accepts payment via Paypal, wire transfer and credit card.

There are many reasons that can explain this.
Do you have adequate funds in your accounts? Have you typed in the correct account information? Did you tick the 'I agree to the Privacy Policy and to the Terms of Sale of Digital River GmbH' at the bottom of the payment web page? Have you contacted your bank or Paypal declining the transaction for an unknown reason?
If you still cannot find the reason behind your declined payment, contact the team at #TRUSTMYCOACH on team@trustmycoach.com or contact the #TRUSTMYCOACH payment provider at https://www.mycommerce.com/

All #TRUSTMYCOACH Workouts come with:
1. Workout video so you can train one-on-one with Lucas.
2. Digital Training and Exercise Plan with linked videos, images and web page explanations.
3. Downloadable Workout PDF.
So you can access your workout with or without internet; you can read or watch your workout; you can see your workout from your computer or smart device; and you can even print out your workout if you wish. #TRUSTMYCOACH tries to cater to all situations so you can carry your training program with you anywhere.

#TRUSTMYCOACH is a six week functional training program brought to you by Lucas Kruel! The #TRUSTMYCOACH training program also includes nutritional and sleeping guides, pro workouts, a warm-up and boost workouts, blogs and an exercise library!

With every workout you have online access to:
1. One-on-one Workout Video with Lucas Kruel
2. Workout Plan (Online and PDF)
3. Workout Instructions
4. Exercise Explanations (Online and PDF)
5. Personal Progress Report

Lucas has designed 3 different workouts every week for 6 weeks. You will also have access to 3 Boost Workouts for the entire duration of the program, plus a warm-up drill and 10 live workouts with professional athletes. You have access to this program for 8 weeks starting from the day you purchased the program. After the 8 weeks, you have the option to continue the #TRUSTMYCOACH program plus unlimited access to updated training content from Lucas.

Yes. You have access to your #TRUSTMYCOACH program for 8 weeks starting from the day you purchased the program. After the 8 weeks, you have the option to continue the #TRUSTMYCOACH program plus unlimited access to updated training content from Lucas.

You don’t need any fitness equipment. You will only be using your body! However, it is strongly recommended that you always have a bottle of water and a yoga mat or towel is helpful too!

You can do the #TMC trainings anywhere and at any time. You only need a small space that is safe enough for your body to execute the #TMC techniques.

Yes. If you feel that the difficulty level is too easy or hard, you can switch your fitness level at any time! Just retake the Fitness Test and see if you are eligible to change your #TRUSTMYCOACH level. However, you can only access one #TRUSTMYCOACH fitness level at the one time.

Absolutely not! #TRUSTMYCOACH has been tailored for people of all ages, fitness level and health goals. Lucas has designed the workouts to be suitable for beginners, intermediates and advanced athletes.

Lucas’ #TRUSTMYCOACH program specifies in functional training that targets the entire body while using no equipment. 

The #TRUSTMYCOACH Workouts generally last for 20-30 minutes.

Functional training targets strength, mobility and stability in one’s body. It focuses heavily on the core part of your body and improves balance, co-ordination, agility and endurance. You can check out the #TMC blog ‘Benefits of Functional Training’ on the #TRUSTMYCOACH website.

Yes! Lucas always stresses the importance of listening to your own body in all areas of life. If you are feeling too tired during an exercise and can’t do more, feel free to adjust the time or the repetitions. Likewise if you have had a past injury or have a current injury (and your doctor has approved of your participation in the #TRUSTMYCOACH program), feel free to adjust the exercises to protect that injured part of your body. As long as you are trying your best considering your circumstances, this is all that Lucas asks for. It is important to be aware of your limitations and adjust accordingly.

The #TRUSTMYCOACH exercises are low impact and can be adapted to suit each persons physical needs. In fact, functional training is recommended for recovery and preventing injuries. However, if you are dealing with an injury, we strongly advise that you consult your doctor before participating in the #TRUSTMYCOACH program. It is important to be aware of your limitations and adjust accordingly.

Yes! Functional training helps develop a better range of movement, increased posture, increased strength of muscles and stability, decrease in joint pain and the exercises are low impact. All in all, functional training helps you to live out your life in an easier, stronger and pain free way.

Unfortunately, this program is not tailored for women who are pregnant and who have recently had a child. Although this program is low impact, we strongly recommend consulting your doctor regarding your physical activity before participating in the #TRUSTMYCOACH program or other exercises.

The #TRUSTMYCOACH Nutritional Guidelines and Information are not tailored for allergies and/or intolerances. We recommend using the #TRUSTMYCOACH Health guidelines as suggestions and adjust it to your personal health needs. If you do have any food intolerances and/or allergies, we recommend consulting your doctor before adapting the #TRUSTMYCOACH Nutritional Guides to your personal diet.

If you have any further enquiries, please do not hesitate to contact our #TRUSTMYCOACH team for further information. We are happy to help you! You can contact us on the #TRUSTMYCOACH chat on the website or team@trustmycoach.com